Effective date: 5 July 2026
Occupational Wholeness is committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018.
Content pending: Formal legal review still recommended before launch. The wording below combines the policy published on the previous site with the specific detail of how this site actually handles contact-form and OWQ data.
Who we are
Occupational Wholeness provides educational resources, questionnaires, research tools, consultancy, training and professional development based on the Model of Occupational Wholeness (MOW).
What we collect
We may collect:
- Name and email address
- Contact details
- Questionnaire responses
- Purchase and transaction information
- Website usage data (cookies, analytics)
- Any information you submit voluntarily
In practice, on this site that means: contact form submissions (name, email, message), and Occupational Wholeness Questionnaire (OWQ) responses, which may include age, gender, marital status, education, job, and health condition — collected only with your explicit, separate consent, and only stored if you choose to save your results.
How we use your data
We use personal data to:
- Provide services and products
- Respond to enquiries
- Deliver questionnaires and results
- Manage bookings and payments
- Improve services
- Send updates (only with consent)
We do not sell your data.
Questionnaire data
Some questionnaires may involve personal or sensitive wellbeing-related information. These are used for educational, research or professional development purposes only. Where required, we will request explicit consent for processing special category data.
Legal basis
We process data under:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interests
For this site specifically — contact form: legitimate interest in responding to your enquiry. OWQ health-related data: explicit consent (UK GDPR Article 9(2)(a)) — you tick a separate box before this data is processed, and another separate box before it is stored.
Data storage and retention
Data is stored securely and only for as long as necessary. Saved OWQ submissions are anonymised after 24 months. Contact form messages are retained only as long as needed to respond to your enquiry.
Your rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict processing
- Withdraw consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
You can request a copy of, or the erasure of, your personal data at any time by contacting us. See the GDPR page for how these requests are handled.